SHIPPING POLICIES
- When will I receive my purchase?
Delivery within West Malaysia will take 3 – 5 working days,
East Malaysia 4 – 7 working days
Singapore will take 4 – 7 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items. - When will my backorder ship?
Backorder normally ship between 2-3weeks , upon to the arrival times. For unexpected delay issue it may take longer time. Order cannot be cancelled after purchase. - How can I track my order?
Your tracking number will be available once your order status states it is Fulfilled.
If your tracking number still cannot be located, please contact us via micistymy@hotmail.com. - What are the shipping rates?
Flat rate per order - RM8.00 (within West Malaysia),
Flat rate per order - RM18.00 (within East Malaysia)
Flat rate per order - RM38.00 (Singapore) - What delivery service do you use?
SPX Xpress , J&T express, DHL ecommerce - within Malaysia
Aramex - Singapore. - How to change address for a paid order?
Please contact our team via micistymy@hotmail.com / Whatsapp: 6011-59314915. Address is able to change before ship. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
*It may has changes over the time, depend on checkout charges.