SHIPPING POLICIES

1. When will I receive my purchase ?
   Delivery within West Malaysia will take 3 – 5 working days,
   East Malaysia 4 – 7 working days
   Singapore will take 4 – 7   working days.
   
   This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
   
   
2. When will my backorder ship?
   Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
   
   
3. How can I track my order?
   Your tracking number will be available once your order status states it is Fulfilled. 
   
   If your tracking number still cannot be located, please contact us via micistymy@hotmail.com.
   
   
4. What are the shipping rates?
   Flat rate per order - RM8.00 (within West Malaysia), 
   Flat rate per order - RM18.00 (within East Malaysia)
   Flat rate per order - RM38.00 (Singapore)
   
   
5. What delivery service do you use?
   Pos Laju & DHL ecommerce - within Malaysia
   Aramex -  Singapore.
   
   
6. How to change address for a paid order?
   Please contact our team via micistymy@hotmail.com and we might be able to change before ship. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.